Human gate

Approval Holds

Stop signs for CRM writes, external messages, credential handoffs, and owner-controlled actions.

System Checking

Approval holds

Bob controlled

Zoho CRM read connection

blocked

Bob route is missing.

Automated email/SMS

blocked

Needs explicit approval of recipients, copy, channel, and consent basis.

CRM writes / destructive actions

blocked

Held until reviewed and approved; read-only indexing is okay.

Plain English: these are stop signs. The dashboard shows what is waiting; it does not pretend Bob clicked approval. Real approval happens only when Bob/operator explicitly says yes in the approved channel.